PACT – Our Brand Values
For us, it’s very important to put our money where our mouth is. That is why we are happy to share our brand values with you. These are important to us and form the basis of how we work with you.
Personal – We treat others as we would like to be treated – each client, colleague and supplier is valued, heard and responded to with respect. We don’t hide behind e-mails and are always happy to call or meet up when required.
Accountable – We live or die on our results and we take responsibility for them. We agree what we are going to achieve for our clients and we honestly review our achievements.
Collaborative – We love what we do and we work with clients that we like. Therefore, we approach our everything that we do with enthusiasm, passion and creativity as an extension of our client’s team.
Timely – We understand that deadlines are important and we never promise something that we can’t deliver.
All clients that we work with deserve IMPACT:
Insightful – We know our ‘stuff’ – we appreciate that our industry is constantly changing and so is yours. We take time to understand your sector and ours so we know what’s going on and stay at the forefront of innovation.
Mindful – We take to time to understand what you are trying to achieve and create a strategy that will deliver against it. We treat your budgets like our own money and ensure that we only spend what we need to.
Our Mission and Vision
We believe in transparency – we are dedicated to our mission and vision and look to deliver real value to you, each and every time we work together.
Mission
To creatively impact businesses, brands and people.
Vision
To exceed client expectations with each interaction.
To do this:
- We listen to our clients and understand their business challenges.
- We create sound strategies for them, utilising the right tools, messages and channels to deliver against pre-agreed objectives – generating measurable returns.
- We prepare thoroughly, plan diligently, implement passionately and review regularly.
- We retain the clients we want to work with and are the most referred agency within our sector.